Booking was so easy! As a new client I sent an e-mail explaining what i was looking for and what I'd, so far booked. It was responded to with a helpful and reassuring message. When i arrived into the beautifully relaxing room I felt I was in safe hands and pampered throughout the whole experience. so personal and friendly. The treatment (Caci with facial) is still getting me..."life must be treating you well, you look amazing... "type compliments. It's Queens Beauty Spa experience that's treated me well. Now my skin and needs have been assessed first hand by Linda. I'm looking forward to my second visit for her tailor made, recommended treatment for me.